This page outlines our shipping and delivery policies for men's and women's clothing. Please read this information carefully before placing your order.
1. Shipping Destinations
We offer shipping services to customers worldwide. However, please note that certain restrictions may apply to specific regions or countries. If you have any concerns regarding the shipping of our products to your location, please contact our customer support team before placing your order.
2. Order Processing Time
Once you place an order, our team will process it within 1-2 business days. During high-demand periods or promotions, processing times may be slightly longer. We appreciate your patience during such times. You will receive an email confirmation with the details of your order once it has been processed.
3. Shipping Methods and Costs
We partner with reputable shipping carriers to ensure reliable and timely delivery of your orders. The available shipping methods and associated costs will be displayed during the checkout process. The shipping cost is calculated based on the destination, weight, and dimensions of your package.
4. Delivery Time
The estimated delivery time depends on the shipping method you choose and the destination of your package. Please note that unexpected delays may occur due to factors beyond our control, such as customs clearance procedures or adverse weather conditions. We are not responsible for any such delays but will assist you in resolving any delivery issues that may arise.
5. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the progress of your package online. Please allow some time for the tracking information to be updated by the shipping carrier.
6. Customs and Duties
For international orders, please be aware that customs and import duties may be applied upon arrival in the destination country. These charges, if any, are the responsibility of the recipient and are not included in the purchase price or shipping fees. Customs policies vary widely from country to country, so we recommend contacting your local customs office for more information.
7. Order Modifications and Address Changes
If you need to make any modifications to your order, including address changes, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, we may not be able to make any changes.
8. Lost or Damaged Packages
In the unfortunate event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to investigate the issue and resolve it satisfactorily. Please note that we are not liable for any lost or damaged packages once they have been handed over to the shipping carrier.
9. Contact Us
If you have any questions or concerns regarding our shipping and delivery policies, please feel free to contact our customer support team at [email protected]. We are here to assist you.
